Terms of service

Welcome to Magical Gems. By accessing or purchasing from our website, you agree to the following terms and conditions. Please read them carefully before using our services.

General

Magical Gems reserves the right to update, modify, or change these Terms of Service at any time without prior notice. Continued use of the website after any changes constitutes acceptance of those changes.

By using this website, you confirm that you are at least the age of majority in your state or region of residence.

Products & Availability

All products displayed on our website are subject to availability.

Since many of our products are handcrafted using natural crystal stones and handmade elements:

  • Slight variations in color, texture, shape, or arrangement may occur
  • Product appearance may vary slightly from images shown on the website
  • These variations are natural and make each piece unique

We reserve the right to discontinue or modify products at any time without notice.

Pricing & Payments

All prices listed on the website are in INR (Indian Rupees).

We reserve the right to change pricing, product details, offers, or discounts without prior notice.

Payments are securely processed through trusted third-party payment providers.

Orders

We reserve the right to:

  • Refuse or cancel any order at our discretion
  • Limit quantities purchased per customer
  • Cancel orders suspected of fraud, misuse, or unauthorized transactions

Customers are responsible for providing accurate shipping and contact information during checkout.

Shipping

Delivery timelines are estimated and may vary depending on location, courier operations, weather conditions, or unforeseen circumstances.

Magical Gems is not responsible for delays caused by courier partners or external factors beyond our control.

Returns & Replacements

Please refer to our Return & Replacement Policy for detailed information regarding returns, damaged items, and replacements.

Intellectual Property

All website content including:

  • Images
  • Branding
  • Logos
  • Product descriptions
  • Graphics
  • Designs
  • Text content

is the property of Magical Gems and may not be copied, reproduced, or used without permission.

Limitation of Liability

Magical Gems shall not be held liable for:

  • Indirect or incidental damages
  • Delays in shipping
  • Misuse of products
  • Allergic reactions or sensitivities
  • Damage caused after delivery

Our products are intended for decorative and aesthetic purposes only.

Privacy

Your personal information is handled securely and in accordance with our Privacy Policy.

Contact Information

For questions regarding these Terms of Service, please contact:

📧 hello@magicalgems.in